Help Center

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General

And what about your free products? are they really free?

Ordering & Payments

What if my currency is not US $?

What Payment methods do you accept?

Is COD (Cash on delivery) accepted?

What to do if your Credit Card payment is rejected?

Shipment & Delivery

Where is my tracking number?

When will I receive My order?

What are the Shipping Costs?

What are the shipping times?

What is the shipping price to my country?

I did not receive all the products I ordered

I couldn´t find the answer

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COVID-19 Specific Information (Spring 2020)

Can delivery times be longer than usual?